Banji Ogunyomi

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Since graduating with a BSc. Computer Science with Statistics Degree from Olabisi Onabanjo University, he has attained Certifications as follows; Microsoft Certified Professional(MCP), Microsoft Certified Technology Specialist(MCTS), Microsoft Certified System Administrator on MS Windows Server 2003( MCSA), MCSA Messaging 2007, Microsoft Certified Desktop Support Technician (MCDST).

In the past he has held positions in: Core Functions And Assets Limited, Tranter I.T. Infrastructure Service Limited, and American University of Nigeria; I.T. Technical Support, Assistant Team Lead I.T. Help Desk Analyst, System Support/Circulation Officer.

 

Core Competencies

•Application Support, CRM Application Deployment and Help Desk Management.
•Availability Management
•Technical Documentation
•Network Management Protocols. (TCP/IP, Ping Test)
•Network Support Management
•Configuration Management
•Root Cause Analysis and Problem Management
•Service Desk and Incident Management
•Knowledge Base Management.